TIH 11 Can I backup to a network shared folder ?

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Hi - I have True Image Home 11 installed on a Vista computer.

I have a Windows 7 computer on the same IP network, and I have shared and made available for writing a folder. Note - there is no DHCP server. These machines have dedicated (fixed) IP addresses. Network discovery is turned on.

I have created a Backup Location in True Image home on the vista machine, and created a backup task. On this Vista machine, I have also created a mapped network drive to the same location, and, using windows explorer, can inspect the contents of that remote folder.

I have created a Backup Task to backup AN IMAGE of my C: drive on the Vista machine across to the backup location. (I want the .tlb file to end up on the Windows 7 box)

I have the latest snapapi drivers, and the latest build of TIM 11.

Firstly - Is this allowed ? All attemps have failed so far, in this latest attempt, the log for the backup says "locking partition c:...." and has been like that for 10 minutes. 0% progress...

Am I on the right track ?

Thanks - Steve

mar 17/05/2011 - 10:50
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Hello Stephen,

Thank you for finding time to report about the issue on Forum. I understand your concern, and will do my best to assist you.

This is surely allowed, the only thing we would advise is to use the UNC path to the share instead of the mapped drive. When you map a drive, it becomes mapped only under your Windows account. The Acronis product runs its tasks using the system account and so it is sometimes impossible to locate your mapped drive (especially when you are logged off). Please find more details and instructions in this KB article.

Still  according to the issue description it looks like the issue is related to the SnapAPI issue, which is strange as you have the latest version. The situation requires investigation. Could you please gather Acronis Info and send it to us?

Please note that Acronis True Image Home 11 is an outdated product: it's not developed, updated, and supported anymore, so there aren't many options we have left.

I will be looking forward for your reply and the diagnostic information.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

mar 17/05/2011 - 16:21
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thanks for your reply.

I'm attaching the Acronis Info now..

I have also tried to specify a backup location of \\mycomputer\e$\Backups\xxx (a UNC path). Still Acronis say 0% complete and then fails after a while. During this time it's sayin 'Locking Partition C:'

Steve

Fichier attaché Taille
65581-95593.zip 2.02 Mo
ven 20/05/2011 - 11:26
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thanks for your reply.

I'm attaching the Acronis Info now..

I have also tried to specify a backup location of \\mycomputer\e$\Backups\xxx (a UNC path). Still Acronis say 0% complete and then fails after a while. During this time it's sayin 'Locking Partition C:'

Steve

(apologies for the double post...)

ven 20/05/2011 - 11:27
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mvp

Stephen,

Can you try to do a local backup with the same data to backup and verify your problem is with the backup destination?

If a local backup works just fine, disconnect your mapped drive, edit your backup settings to confirm the destination and the network credentials.

ven 20/05/2011 - 15:42
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi.

Tried again to the network drive, this time left it running. Eventually it failed with the message "Failed to write data to the archive file. A Possible reason may be porr media quality.: None"

re: "Can you try to do a local backup with the same data to backup "

I can't at the moment, as I am doing an image backup and don't have the disc space. I don't have a USB Disc drive large enough to back this up to iether.

Backing up a couple of files locally works.
Backinig up a couple of files to my remote drive location fails.

Steve

Steve

ven 20/05/2011 - 20:52
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mvp

Stephen,

From your system report, it looks like you are using TI v11 and not TI 2011. v11 is not supported on Win7. I wouldn't be surprised that you cannot get through because of differences in windows networking.

ven 20/05/2011 - 21:57
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.