"True Image has stopped working.” After 6525 update

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Yesterday when starting ATIH 2015 it tells me that there is an update so I let it install. Now ATIH 2015 will not start and I get the message "True Image has stopped working. A problem has caused the program to stop working correctly..."
Also, now when scheduled backups are run I get an email saying "Task execution failed. Description: Stage DescriptionCannot read the log file."
To try and fix the problem I down loaded the latest build (6252) and used that to uninstall then reinstall but nothing changed.

dim 30/11/2014 - 15:28
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 1

Well after trying everything I could think of the only thing that worked was to uninstall and then use the Acronis True Image 2015 Cleanup Utility from …

https://kb.acronis.com/content/48668

and reinstall and setup all my backups all over again (what a pain).
Next time, I’ll at least create a restore point before letting True Image 2015 update itself. Maybe then I can recover quickly though I'll still be on an old version.

dim 30/11/2014 - 21:01