Salta al contenuto principale

Backup to Synology DiskStation, File I/O Error, Access Denied

Thread needs solution

I'm trying to backup my pc to a Synology DiskStation DS-210J with the following configuration:

PC: Windows 7 Proff.
Acronis True Image Home 2010
Synology DiskStation DS-210J DMS 3.0

When I start the backup task, I get after a few seconds the following error: "File I/O error", "Access denied".

I have set down the HDD writing speed to <80% as recommended, without any help.

I HAVE set up the credentials for the NAS en the backup task. The Username /Password for the pc and the share (\\192.168.0.2\backups) are the same.

I can map the share and write to it without any problems.

What can I do?

Regards, Peer Mogensen

0 Users found this helpful

Hello Peer,

Thank you for posting and welcome to our forum. I will definitely assist you.

This is a Synology DSM 3.0 issue, you can contact Synology support to receive a hotfix. Please check this article for additional information.

If you have additional questions, please let me know.

Thank you.

Synology support states support for Acronis 2012 & windows 7 with DSM 3.2-1922. Have to conclude that 4.1 would be supported as well, but best to contact them for an answer.

http://www.synology.com/support/faq_show.php?q_id=352&lang=enu