[DUPLICATE] TIH 2013 & Outlook 2013
I have upgraded to ATH 2013 and the three daily backups (partition, files, email) I have scheduled have been working correctly. I upgraded from Office 2007 to Office 2013 and now my Email backup is no longer working. Nothing else has changed. I have deleted, re-created the task etc several times and the backup errors as soon as it starts regardless whether it is a full or incremental. Message is "The last backup has failed" - "Error occurred whilst opening the file". Any assistance appreciated.
Issue discussed here.
- Accedi per poter commentare
Thanks for your response. Email only is the one causing the problem. My other backups are working fine. I have tried with and without Outlook open.
- Accedi per poter commentare
Outlook 2013 has a new way to store profile data in the registry, so I am not surprised there are issues with Acronis.
- Accedi per poter commentare
I am still unable to perform Outlook backups. Any suggestions?
- Accedi per poter commentare
Don't use email backup for Outlook 2013. Use a disk and partition backup that include the Outlook folder files. If you have to restore email, you will have to restore the PST file(s). On a new system/new user account, you will have to recreate your account settings and restore the PST file(s).
- Accedi per poter commentare
Thanks, Pat.
I've always used email backup until I upgraded to Office 2013. Am I able to nominate to restore only the PST from a disk & partition backup or do I have to restore the complete backup? In addition to my daily incremental disk & partition backup, I'm using copy and paste to ensure I have a separate copy of the PST file.
- Accedi per poter commentare
You can select specific files and folders to restore from a disk and partition backup. Don't need to restore the entire disk/partition.
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