Upgrade to 2014 True Image
I have purchased a subscription upgrade for True Image. I can't find instructions to perform the upgrade from 2013 to 2014. Appreciate if you could tell me how this upgrade is performed
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I purchased a 2014 update online. The download went fine. However during the update process, I got the following error message: C:\msi\325cfa.rbt not available. I re-tried the install using the download file. During the second attempt of the install I received the following error message: C:\config.msi\730daa.rbt. What do I need to get 2014 installed? I do have 2013 True Image installed and it is working fine.
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Noble, while upgrading over previous install from 2013 to 2014 works for some people, for others it does not. Try uninstalling 2013. Then use TIH Cleanup Utility found at http://kb.acronis.com/content/34876 then reinstall and see if that works for you. If not, contact Acronis right away. You generally have 30 days to get support on install issues.
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