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Upgrade to 2014 True Image

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I have purchased a subscription upgrade for True Image. I can't find instructions to perform the upgrade from 2013 to 2014. Appreciate if you could tell me how this upgrade is performed

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Do you have the software yet? If not, see this:
http://forum.acronis.com/forum/39528

If you've got the software already, you can just install 2014 over 2013. However, you will still need your old serial number handy as the upgrade asks for your old one when you install.

NOTE: Some people find that installation over the old version does not work for them. If you run into trouble, or just want to avoid that whole scenario, just uninstall 2013 beforehand. For many people, just going to your Programs and Features (Add and Remove Programs in XP) works just fine. For others, however, the uninstall software doesn't seem to get everything. It is highly recommended that after you run the program's uninstall feature, you also run the TIH Cleanup Utility. See http://kb.acronis.com/content/34876 After that, use the downloaded software to install. It will ask you for your old serial number and new serial number, so be prepared. It's easiest to cut and paste.

I purchased a 2014 update online. The download went fine. However during the update process, I got the following error message: C:\msi\325cfa.rbt not available. I re-tried the install using the download file. During the second attempt of the install I received the following error message: C:\config.msi\730daa.rbt. What do I need to get 2014 installed? I do have 2013 True Image installed and it is working fine.

Noble, while upgrading over previous install from 2013 to 2014 works for some people, for others it does not. Try uninstalling 2013. Then use TIH Cleanup Utility found at http://kb.acronis.com/content/34876 then reinstall and see if that works for you. If not, contact Acronis right away. You generally have 30 days to get support on install issues.