Mass-update of Agents on 64 an 32 Bit Clients
A few days before, I asked for help for certificates Problems.
https://forum.acronis.com/forum/acronis-backup-125/certificate-error-when-installing-acronis-backup-agent
Yesterday, the Build 7970 came up. I'm confident that our Problems would be solved.
My questions are:
How can I run an update on all machines at one time?
There are Clients with 64Bit and 32Bit. How can I include the 32 Bit installer on our 64Bit Management Server?

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Hi Vasily,
first, I updated the Management Server.
Now there's a possibilty to update the Clients via Settings.
If I choose a 32Bit Client, I have a list of Downloads:
I saved the Offline Installer 32Bit into following Directory:
C:\Program Files\Acronis\RemoteInstallationFiles\7970\
An I extracted the exe-File into following Directory:
C:\Program Files\Acronis\RemoteInstallationFiles\7970\AcronisBackup_12.5_32-bit
But even when I try to uupdate a 32Bit Client, the same list of Downloads occures.
Do I have to do someting else?
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Hi,
I've tried the same scenario and the list of downloads appears for 32-bit clients only until you restart Acronis Management Server service (so that AMS could re-initialize the remote installation directory). After I restarted this service, the proper prompt for credentials appeared when I clicked on "Update" button in Settings->Agents.
Thank you.
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That is what I need to do (same issue as I post here >https://forum.acronis.com/forum/acronis-backup-125/download-undefined-b…)
My problem is that I cannot update my Management Server as it is not internet-connected. Is there a way to do the update otherwise (like a downloadable patch)?
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Hi,
You can download a standalone installation package from your Acronis account management where you have your licenses registered (at https://account.acronis.com) - the new Hotfix1 build (#7970) should be available there, so you can get it on some machine with Internet access and then copy over to your Management Server machine and perform the update.
Thank you.
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