Get Javascript disabled error when I try to get support.

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Beginner
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After installing acronis I can perform backup one time, then I get a "can't perform task" message. Tried to get into support and advised javascript is disabled in browser but inspection shows not disabled. What can I do?

Mer, 02/29/2012 - 21:37
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Rich618,

thanks for reporting about the issue.

We actually need more details regarding the issue. Could you please send us Acronis Info from the problem machine, and the description of exact sequence of step you've performed? 

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Mer, 02/29/2012 - 22:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 5
Commenti: 1

This is what I get when I try to access your pages. Java/Javascript is enabled in both IE and Firefox, but get same message. Can't respond as needed. What can I do?

When I first install Acronis I can complete backup of everything. When I try to do it again at a later date I get the message that "task cannot be performed". What could cause that?

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Gio, 03/01/2012 - 18:50