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Acronic Backup 12 Advanced

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A month ago I purchased Acronis backup Advanced for Vmware 11.7 with 1 year maintanance. When can I get the licence key for Acronis Backup 12 Advanced from my Acronis account?

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I can't seem to upgrade?  See attached 3 snapshots.

 

Capture0Capture11Capture2

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Hello Lester, I've registered two free upgrade keys under your account, please check

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Marek, as far as I can see the key is already there. If any issues, please let me know.

In risposta a di truwrikodrorow…

Ekaterina:

 

Hi.  I didn't see the new keys, but I entered the two keys you just emailed me and they worked just fine.

Thanks.

Lester

 

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Commenti: 7092

Thank you for feeding back! To see the keys under account just click on the Workstation icon in the very first product card

image

In risposta a di truwrikodrorow…

Ekaterina:

Hi.  Yes, I see that.  However, that 12.5 block was not there until I manually entered the serial numbers you sent me by email.

I'm running the latest (stable) Windows 10 x64 Pro on 2 Thinkpad Carbon X1 Touch PCs.  Should I install the Windows PE plugin, or does this come with the full Windows 64-bit installer?  (Do I need this for anything?)

Thanks.

Lester

I have been running 12 under a one-year temp license since it came out, under its web service for our 2 PCs.  I know I have to uninstall 12 before installing 12.5.  I want to be sure it uninstalls properly.  For example, in

https://forum.acronis.com/forum/acronis-backup-12/install-or-re-install…

I see that there might be some problems.  Any advice on how best to uninstall 12?

I do not intend on using any web service for 12.5.