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Workstation edition failing on clean up step. Interesting logs

Thread needs solution

This is almost verbatim what I just sent to support. I'm vaguely annoyed that at no point did it occur to them to ask for the logs, still, I have a brain, so we're making progress. Posted here as I've seen similar(ish) posts.
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tldr - Acronis is trying to delete the wrong filename

Hi again, I have some additional information. I've found the logs for the other job that failed It's below between ----start--- and ---end---- I don't understand what it is trying to say. The backup step runs ok, so I have no idea why what it is trying to do with the .pdb file. Below that it is trying to delete a file that doesn't exist suggesting that either the delete actually worked, or the filename is wrong. I'm guessing the latter. Ok, looking at the files I have:

OC1_D_2010_11_11_00_15_09_345F.TIB
OC1_D_2010_11_11_00_15_09_345F2.TIB
...
OC1_D_2010_11_11_00_15_09_345F13.TIB

It is trying to delete:

2010_11_23_19_02_49_386F.TIB

which is a) missing the OC1_D_ at the front, and has the wrong date/time elements.

tada. Forward that to the dev team and get them to fix it please.

-----Start-----------

Log Entry Details

Type: Error
Date and time: 23/11/2010 19:03:16
Backup plan: OC1_D
Task: Cleanup (simple scheme: after backup)
Code: 1,507,340(0x17000C)
Module: 23
Owner: Ian@OC1
Message:
Failed to clone a backup. Either the backup is corrupted or unable to write data.

Error code: 0x17000C
Path = "D:/SVN/trunk/Binaries/Castle.Windsor/bin-dotNet40/Castle.Windsor.pdb",
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll"
Tag: 0x639CC48216FA4C82
Error occurred while writing the file.

Error code: 0x40003
Tag: 0x639CC48216FA4EAC
Access to the file is denied.

Error code: 0x40014
function = "DeleteFileW",
filename = "\\?\UNC\thehutchbackup\ianb\backups\OC1_D\2010_11_23_19_02_49_386F.TIB"
Tag: 0xF35F747B3B21F8C9
Access is denied

Error code: 0xFFF0
code = 2,147,942,405 (0x80070005)
Tag: 0xBD28FDBD64EDB8BC
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code:

---

------End------------

0 Users found this helpful

what it is trying to do with the .pdb file.

Trying to copy it from the old backup to the new (temporary?) (the one having current date and time) in order to clone (see the topmost error message) it?