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PC start up error window

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I attach a zipped log file.
Please can you let me know what this means and what operation has failed as referred to in the log.
Each day at pc start up a blue box appears with this message in. As the box did not refer to Acronis it took me a little while to track down that it was Acronis error message.
So I would suggest to your(Acronis) development team that they include a banner for the error message box that says “Error from Acronis True Image” etc.

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05_july_2011_17_34_24.zip 442 byte
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Hello Steve,

Thank you for posting and welcome to the forum. I will do my best to help you.

It is possible the error message: 'The configuration file is invalid' is caused if your hard drive has bad blocks or is failing and you performed resize operations with Acronis Disk Director on it.

Could you get back to me with the Acronis Report so that I can take a look at your partition structure please?

If you need additional help please let me know.

Thank you.

C:\Program Files\Acronis\DiskDirector\TrueImageRemoteConsoleFull.config is an .xml file with list of dlls for enterprise console (disk director console in your case). Can you post its content here? Oh wait... apparently there is no such file in the installation at all.. No file = invalid file, reasonable.
Try to create that file with the following contents and see if the issue persists

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<config>
<addons>
</addons>
</config>

Btw, what this blue box looks like (screenshot?)  Such message from console are supposed to be logged only to its logs and not displayed in some kind of popups.

HI Anton
I have attached a txt exported file from Acronis Disk director 11 home "collect system information" on help menu.
thanks for your anticipated help
Steve

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69930-96322.txt 77.69 KB

Hello Steve and dev-anon,

Thank you for replying and I appreciate your help dev-anon.

Steve, the report did not provide additional information, could you run the Acronis report utility and get back to us please?

Thank you.

I have installed the latest build 6868 for ATI 2011 Home and the start up error windows has now gone!! I will monitor daily for now.
Howvere I still recommend that all Acronis error windows should be identified as "belonging" to Acronis product.
thanks for your help and advice
Steve