Acronis 2016 to cloud misses folders
Hi,
I use ATI 2016 with cloud and local backups.
Cloud backups are scheduled and consist of selected folders and/or folders and nested folders.
I receive a log mail after backups to detect problems. All mails were successful. Looks fine.
But, I connected to the cloud through a browser and had a look to the backups contents.
Some backups were ok, but with two of them entire folders were NOT in the backups.
I have a Mydocs backups to save Documents folder. This folder contains 2 sub folders :
Work and Personal. Only the Work folder was int the cloud backup. I inspected the backup definition in ATI and the two folders are ticked. I just clicked "backup now" and the 'personal' backup went to the cloud OK.
Are scheduled backups to cloud different from manual ones ?
Are log mails reliable?
Do we have to check backups contents ?
Additional question: Where can I found a complete logs history of a given backup ?
Thanks.

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Hi,
Thanks for your answer. Logs are in xml format and very hard to explore!
Would you like a zip file containing the log files ?
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Hello Jacques,
Thank you for your posting! You could send us the logfiles as feeback (please PM me after the feedback is sent). Please also provide a screenshot of the backup settings in the related plan.
Thank you!
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