Problem entering serial number
I have just bought an upgrade to TI 2016 from 2012 and when I come to the screen where I need to enter the serial number I have a problem. Regardless of whether I cut-and-paste or type directly into the entry box, I can only enter 29 characters (including dashes) which is not even half of the serial number. I am upgrading because my TI 2012 will not work on Win10.
I've not found another posting on the forum about this so I wonder if there is a setting in Win10 that is somehow limiting the number of characters??


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Sorry everyone - it's official I'm going mad! Somehow I managed to work with the TI 2012 installation programme instead of the 2016 one. I know now that they look very different but the 2012 one doesn't actually say 2012 on it - not anywhere I could see anyway! - so I didn't know any better. Once I realised what I had done the problem went away.
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