20 GB restore point appears after backup
I have a HP Laptop and a custom desktop, Laptop is running Windows 10 home (1703) and the Desktop is running Windows 10 Pro (1703). Both have True Image 2017 8053 installed. After complete backup is finished with no errors I noticed a large drop in hard drive space on both machines. All of the restore points were gone and replaced with a 20+ GB restore point that doesn't show up in the system restore.
Any ideas anyone???


- Accedi per poter commentare

Steven,
Please open a support ticket with this issue. Reference this thread when you do. This is a development that support is investigating so anything they can get from you about the issue will help in a resolution.
- Accedi per poter commentare

I opened a support ticket as you asked also noted that after a reboot or two windows seems to find the corrupt restore point and deletes all restore points and sets the restore point size to 0 bytes and deletes all restore points.
- Accedi per poter commentare

Interesting. I am sure the developers will be interested in that discovery.
- Accedi per poter commentare