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acronis true image for crucial

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Beginner
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I have downloaded the softwere and by installing its aborted after a few seconds.

I like to install a new crucial SSD on my HP laptob.

Have someone experience with it?

 

Regards

 

Pierre

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The product version 11080 is an OEM product.  Support is offered through Crucial.  Off hand when you install the product you must do so using an Administrator account on the PC you are installing.  This may or may not be the cause of your issue.

Beginner
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In risposta a di truwrikodrorow…

Beginner
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Commenti: 3

Dear

 

I have only one account on the computer and thatsn me with administrator rights.

regards

Even though your account is an administrator, you should still start the install with the "Run as administrator" method.

BrunoC as usual your advice is spot on.

Ian

In risposta a di truwrikodrorow…

Hmmmm interesting ... I always thought that when you are logged in with an account that has administrator rights then you are .. well, an administrator. Do we then have different levels of administrators and corresponding rights ? Would appreciate some enlightenment on this - thank you !

In risposta a di truwrikodrorow…

Beginner
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I also start it up with the "run administrator" but I still have the same problrm

Heiner, short answer is that there are levels of administrator privileges. In addition to your account, which has administrator privileges, there is a system Administrator account which has greater privileges.

If your account would always act with full administrator privileges, there would be no need for the "Run as administrator" option. Notice on the start menu (right click) for Command prompt, there are two options. You can do far more with the Admin option.

In reality, it is far more complicated under the hood and I won't even pretend to understand it.

You would need to contact Crucial Support for the issue as they are the support arm for OEM products.