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Scheduled Backups Not Starting Automatically

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I recently upgraded to a new computer and re-installed ATI 2018. I've scheduled incremental backups on a daily basis with a new full backup after 5 incrementals.

However ATI is not automatically backing up like it used to on my old machine. Is it because I have to give permission via the User Account Control first and then not close ATI? If that's the case, it means I have to remember to open ATI and give permission every day when I boot up, or else it won't back up automatically.

Rainer

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Rainer, ATI (all versions) need to be installed and run from an Administrator account to have the required authority / privileges to perform tasks correctly.

See the ATI 2018 User Guide: Minimum system requirements

where it states:

Other requirements:

  • An Internet connection is required for the product activation and all features that use Acronis Cloud, including online backup, cloud archiving, and data synchronization. If your computer is not connected to the Internet, you can activate the product by using another computer that has an Internet connection. Refer to Activating Acronis True Image 2018 for details.
  • You need to have administrator privileges to run Acronis True Image 2018.

Thanks, Steve.

I have administrator privileges. So all my questions still apply

-Rainer

Is it because I have to give permission via the User Account Control first and then not close ATI?

This should not / is not needed.  All my scheduled ATI tasks will run regardless of not having the ATI GUI open provided that the Acronis Scheduler 2 Service is active.

See KB 60522: Acronis True Image 2018: Windows services and processes

Is the machine awake at the scheduled backup time? If not, is it configured to wake up or run the job if it's been missed? You may want to check those. Also, re-pick the source and destination again, even if they appear to be the same. Some windows 10 upgrades to the next major revision have resulted in a new recovery partition which changes the disk signature and would require the source to be re-selected. As I'm not sure what has occurred or how things are configured, these are just some suggestions to consider and try. My backups run just fine without having to open Acronis directly and have been that way since I started using it in 2010.