Acronis True Image 2014 Gets Confused
Here is how I use Acronis True Image (now on 2014, started at 2011): I have two external USB hard drives. I have a backup plan to each one. In other words, two separate backups. One runs at 7pm every day and one runs at 8pm. They each back up my entire C: drive using the Incremental method.
Sometimes I remove one of the USB HDs and put it in a safe for a few days, so the backup operation to that drive fails of course while it's unplugged. Later I will bring it back and plug it in and remove the other drive and put IT in the safe.
This confuses Acronis True Image. After I bring back a USB drive, True Image adds many new backups (copies?) to the backup list in the main program window. So instead of two backup plans, I now have 3, 4, 5, 8, or whatever. When I try to recover a file with both HDs plugged in, it usually fails, telling me that it cannot find the backup versions.
I don't really have a question. True Image obviously cannot handle being used this way. However, I am open to any useful suggestions.
PS: I can't believe 30 days after I paid Acronis for the upgrade, they will no longer take or answer support emails from me. That is low quality customer service.
- Accedi per poter commentare
The drive ID is stored as part of the task database.
You should either create two tasks that are scheduled to work every second day and or to tell Windows to assign a different drive letter to each external drive, this will allow TI to not become confused.
- Accedi per poter commentare
One option is the help yourself to know/remember which disk to attach. Let the backup remind you....
An extract from my index to guides.
AAA. (NEW) Desktop Reminder to attach storage disk using Windows7 Task Scheduler or TrueImage Pre/post PRE commnad or Or Download pdf file
- Accedi per poter commentare