Acronis True Image acts as if I never bought it, (which I did).
Hi,
I have had a working version of Acronis True Image 2014 for over two years. Suddenly it acts as though I never initiated the purchase of the full version.
Instead, I get the following interface page, which I have attached.
Does anyone have any suggestions regarding what I need to do to re-initiate the full working version of the software I purchased? Please note that even after I login with my account the behavior of the interface is the same. I am locked out of the functionality of the software.
Thanks,
Stuart
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Perhaps you might try the Cleanup Utility to uninstall and then try again. https://kb.acronis.com/content/34876 The DL link is half way down the page.
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What you describe is normal. Click some of the option along the top such as Backup & Recovery and you will be back in familiar territory.
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