ATI 2012 uninstall fails - where is cleanup tool?
I have bought 5 licenses of acronis true image over the years but got beaten badly by 2012. I want to completely get rid of it. However, uninstalling fails (windows uninstaller does not work). Upgrading to 2013 fails. This is on a fresh install of W7/64 on a brand new computer.
The support corner on the acronis website claims my support ran out in march 2013. Why? I bought two keys in Februari 2012! I even did not use one of the keys yet! What a fail.
I found a reference in this forum to a cleanup tool but it is gone now. The link in kb article http://kb.acronis.com/content/34876 does not work!!. Frustration after frustration...
So I started removal by hand. I disabled all services. Killed the remaining acronis processes. I uninstalled the special acronis filter drivers using the windows device driver removal tool. I removed all references to acronis software in the system. I was lucky the system still boots. But some remnants of the software remain.
So, please, can someone point me to a working version of the 2012 cleanup utility?
Thank you.
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