Backup schemes keeps resetting themselves
Hello everybody
I am using Acronis True Image 2012 Home since a few weeks and unfortunately I am experiencing some problems. My system is connected to a network storage device and I have made 4 schemes:
• 1 daily backup (run at 01:00)
• 1 weekly backup (run Su at 22:00)
• 1 weekly backup pictures (run Su at 17:00)
• 1 weekly backup music (run Su at 18:00)
After the daily backup Acronis is allowed to shut down the system. The next morning the problem occurs: Acronis has deactivated all the backup schemes and changed the starting-times to 21:00. This is quiet annoying, since I have to manually adjust every scheme again.
My system:
Freshly installed Windows 7 Pro SP1 (including all updates)
Is there a solution for this problem?
Thanks!
- Accedi per poter commentare
Hi Scott
I have recreated the backup schemes, and the backup was fine. However, the scheme was again resetted.
I tried to change the settings of the backup schemes, removing the auto shutdown after creating the backup, but I received another error while trying to save the new settings:
Acronis could "not access the file". Error codes:
0x00040014+0x000FFF0+0x0800704C3
Where does this come from?
Thanks!
- Accedi per poter commentare
Create a system report and save the log and send them to TEch.
Meanwhile, after you've sent them, you can try doing a repair. Start the install package and choose repair.
- Accedi per poter commentare
Hi Scott
I already tried to repair Acronis, however, this also did not work. I created a system report, but where do I find the log file and where can I find the tech mail-adresses?
Thanks!
- Accedi per poter commentare
Hey Scott
I am not able to send this to a technician. I can only get support over this forum. Could you please PM me with the technicians' mail address?
Thanks!
- Accedi per poter commentare