Can not update Acronis clone
I cloned my C drive a few weeks ago and now there has been a significant update and change to it. I took my clone out to update it and Acronis couldn't see it, so in Windows I formated it to NTFS and assigned a drive letter - still no go. Disk Manager can see it. file Explorer can see it. Acronis can't. All drives are M2 SSD's. Anyone have any advice please? Thanks.


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I spoke too soon Steve. I followed the Add new disk instructions and all looked good - until I went to clone the drive again and got a message saying it had failed and see log for details. I looked for the log and can't find it.
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Update. I found the log but it's all gobbleygook to me. Not helpful at all. The disk is still useless in this state.
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Andrew, can you paste the log information here so that I can take a look at it for you?
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Thanks Steve. Finally figured it out. It's a multi stage process on my machine that starts with the Add a new disk in Acronis and ends up with Windows Disk manager. More complex than Macrium which I used before but Acronis has more features. Best wishes and thanks again.
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Andrew Ptak wrote:Thanks Steve. Finally figured it out. It's a multi stage process on my machine that starts with the Add a new disk in Acronis and ends up with Windows Disk manager. More complex than Macrium which I used before but Acronis has more features. Best wishes and thanks again.
Hello!
Thanks for sharing what's the root cause.
Cheers.
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