Cannot restore backups of outlook & documents
I am using TI 2011 latest build. When I try to restore from a validated backup of my documents I get a box coming up saying 'Specify location of version 1' I browse to the backup location, click on the backup I want to restore and Again I get the box saying 'Specify location of version 1' If I Right click on the back up file, Archive/recover I get a box saying ' the file does not exist'. What on earth is going on??? Exactly the same thing happens with my Outlook backups. How do I restore these backups???
If I right click on the back up file, Archive/validate the backup is successfully validated


- Accedi per poter commentare

Thanks for the reply. All the backups are full backups and NOT incremental/differential
- Accedi per poter commentare

Let's try this:
- close ATI,
- under c:\programdata\Acronis\TrueImageHome\Database or c:\documents and settings\all users\application data\Acronis\TrueImageHome\Database (XP), you will see 2 XML files
- rename archives.xml archives.OLD, and mounted.XML mounted.OLD
- launch ATI,
- validate the backup you want to restore,
- try a restore again.
If this doesn't solve the problem, let's try a restore from the CD, to make sure the backup is good.
If the backup is good, I would uninstall ATI, reboot and reinstall it.
- Accedi per poter commentare