Can't start Rescue Media

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hello,
I have created a rescue media on a USB drive.
When booting on the USB drive and selecting option 1 for Acronis, the display get all messed and I can't see anything. It seems there is no video card driver included in the rescue media.
That makes restoring the system impossible and that is a critical issue.
thank you,

New Dell laptop Inspiron 5521
Windows 8 64b
Graphic card Intel HD 4000

Dom, 09/29/2013 - 20:08
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have tried the following but it didn't help:

http://kb.acronis.com/content/2921

after typing vga=ask, the screen is all scrambled again.

Any help would be very appreciated.
I don't see how I can use this product if I can't restore what I am backuping.
Thank you,

Dom, 09/29/2013 - 22:17
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have the same issue with my Laptop running Windows 8.1. When I was using ATI 2013 I had the same problem. On my Desktop running Windows 8.1, too.
I didn´t have this problem with ATI 2013 running on my desktop. I didn´t test Rescue Media of ATI 2014 on my Desktop yet.
I opened a new post and they said that happened because my Laptop is UEFI. But I installed Windows 8.1 in Bios mode.

Dom, 09/29/2013 - 22:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Karl,
That was the UEFI thing!
I went into the Bios and changed to "Legacy boot" instead of "UEFI boot" and was able to boot on the rescue media.
thanks!

Dom, 09/29/2013 - 23:45
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Are you restoring to the same or dissimilar hardware ? I´m asking because I want to know if it really works ?

Lun, 09/30/2013 - 08:38