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How do I get a refund

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I want to get a refund of my downloaded purchase of ATI 2012. I will stick with my old reliable 2010 for a few more years. I cannot find a way to request at refund on the Acronis site. Seems like there used to be a 'refund' item there but I can't fine it now. Can someone tell me how to dot it?

Thank you.

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I would look at the link in the left side bar.

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Hi Jsquareg

if you bought your ATI2012 via cleverbridge you may directly contact them:

"https://store.acronis.com/117/?scope=cuseco&id="

That was what i was told to do from acronis customer support and what worked without any problem. But may be you should also write a mail to the ATI support that youll refund according their policy.

S22

Definitely contact Acronis Customer Service or TEch within 30 days of purchase to establish that your request for a refund was made before the deadline.

Thank you, S22.

Good suggestion and I just did that. We will wait and see what happens.

Thanks again.