RAID 0 drive unaccessible on restore

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Using current downldable ISO boot disc to restore image but RAID 0 drive is greyed out (not selectable)....other (3 rd non RAID) drive does not appear....this is odd bcuz it used to work flawlessly....restored several times with no problems.....all three drives shown as basic drives.....W7 64 bit, TI 2010, v7046.....anyone have any suggestions....

WildOne

Dom, 07/18/2010 - 04:20
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello WildOne!

Thank you for finding time to share your experience with us! I understand your concern and will be glad to help you.

Unfortunately due to the lack of diagnostic information it's hard to say what exactly went wrong, but before we proceed with investigation, I would like to offer you a workaround.

Please download the updated bootable media from your account and burn onto the CD. Boot your machine from it and try to perform a recovery.

This should resolve the issue faced.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Lun, 07/19/2010 - 15:16