Recover
I want to recover a Daily Backup. The date I want to recover is November 16, 2013.
The problem I am having is when I select recover, it only shows September 22, 2013.
I looked on my backup files on my exterior backup storage unit, and it defenity shows November, 16, 2013 file from Acronis backup.
Any suggestions as to how I can recover the Acronis file that is on my backup device?
Thank you in advance for your assistance and help
HankL
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I tried this procedure earlier and a dialog box opens and all it say's "Searching for Versions". It does not Recover
Please advise
Thanks for response
Hank
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Hello again Hank,
sorry it is my fault, I missed one step:
right click on the required backup file => True Image => Archive => Recover
Please check if it works this way for you. If it doesn't, please validate the backup.
Thank you.
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Almost in the same way, Hank:
right click on the required backup file => True Image => Archive => Validate
Thank you.
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I followed your instructions and when I validate, it opens the full window of Acronis but the buttons "Backup Now" and Recover are greyed out and do not work when I select them
Hank
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Please post a screenshot here, so that I can suggest further steps.
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See attachment of Acronis greyed out after I select Validate
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Ok, and what happens if you hover mouse over the "backup now" and "recovery" buttons?
Have you already tried to select recovery (not validation) right clicking on the backup file?
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Could you please tell me how long you will be working today. Can I communicate with you tomorrow?
Attached is a picture of when I select Recover after I right click the file on my backup drive
Please advise
Thanks for your assistance
Hank
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Hello Hank,
I meant again right click on the required backup file => True Image => Archive => Recover
This action is supposed to open Acronis Backup Explorer window.
Does it work for you?
Thank you.
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