TI Home Upgrade Deal
On 11-22-09 I upgraded to TI Home for $29.90. On 11-25-09 I got 3 emails from Acronis telling me about an upgrade offer of TI Home plus the Upgrade Protection for $29.98.
I really think that the Upgrade Protections should be added to my account.
Thanks,
Frank

- Accedi per poter commentare

Hello Francis and GroverH,
Ok, let me resolve this situation.
GroverH, thank you for guiding to write me a PM, we will communicate via private channel, since this situation requires some personal information sharing.
Francis, I have responded to you via PM.
Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.
Thank you.
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Alexander,
I'm curious on the official position since I just upgraded 2 weeks ago then also got this message over the weekend.
Thanks.
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Hello,
We were able to clarify this situation with Francis.
I'm curious on the official position since I just upgraded 2 weeks ago then also got this message over the weekend.
Yes, that's absolutely correct. Please let me know if you have any further questions!
Thank you.
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So what was the clarification? Are you able to add this to an account or not? Please PM me. Thanks.
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Hello,
I have sent you a PM with the details.
Thank you.
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