True Image 2009_"Failed to lock volume snapshot;" "Unable to create volume snapshot"
Using Acronis TI home 2009 in Vista x64
Tried selective BU (chose several partitions on one disk) - NOT whole disk BU. Error came back:
Operation with partition "D:" was terminated. Details: Unable to create volume snapshot (0x70021) Tag = 0xA5695862AAF8E645 Failed to lock volume snapshot. (0x10C449) Tag = 0x14181C22EF45AF36 Already locked (0x9) code = E0000007) Tag = 0xABF5B651C7D88E41
Was unable to search / find this err msg / codes on Acronis' site. Found suggestion to get / run Acronis Report tool. Did that. Report file is attached. Also attached report file from Ghost Partition Info tool.
If someone knows the likely reason(s) for the listed errs / codes, & has suggestions, great. Otherwise (or also), those experienced in the report files from Acronis report tool, or Ghost's, please take a look - see if something obvious is wrong.
Acronis rpt shows several "E's" under the "C" column, which per instructions, suggests if see E's there, run chkdsk / R. I did that on my E: drive [named Documents in the report]. Check disk didn't find errors on E:\. Then RE ran Report tool - to see if cleared up the "E" (error) for E:\ drive in the report - it didn't.
Also ran Ghost 15 "Partition Info tool" (do NOT have it installed on same machine - just ran the tool). It shows all cyl / head info, and usually reports errors like overlapping partitions. Best can tell, no real probs like that.
Thanks.
| Allegato | Dimensione |
|---|---|
| acronis_report_9-14-11.txt | 571.26 KB |
| partinfo.txt | 80.78 KB |
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Thanks Colin,
Yes, using latest TI 2009 build (9809). Yes, it worked in Widows before. Yes, SP2.
Appreciate the link, but no info on driver version / date (v3.8.0?) Where did you find an "update" for 2009 snapapi.dll?
I may already have the latest snapapi driver? I see the file is located C:\Program Files (x86)\Common Files\Acronis\SnapAPI\
Wouldn't upgrading to latest build also have updated snapAPI? Current ver is 3.10.0.573, last modified 9/15/10 (looking at file details in FileAlyzer). The copy you linked was modified 3/1/10 - appears to be an older version.
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I finally got a BU to complete under Windows. I re ran check disk on D: - that the err log said it couldn't lock (though 1st run of chkdsk didn't find ANYthing. Then uninstalled / reinstalled TI home 2009. Downloaded build 9809 again. Comparison of last & earlier d/l were identical. Used the last one to install, just for grins.
In BU, I didn't specify any files to exclude (like .tmp) - read somewhere it had caused some problems. Dunno, just grasping at straws since didn't get much help. Also didn't use any encryption this time. Unless re run of chkdsk on D: found something (even though said it didn't) that the 1st run didn't find (even though said found nothing), kinda doubt chkdsk & D: had anything to do w/ the problem.
Note: when reinstalled bld 9809, the snapAPI.dll was v3.8.0.462, modified 8/15/09.
Anyone know how to definitely find the latest vers. of snapAPI for TIH 2009?
The previous TI 2009 installation showed snapAPI was v3.10.0.573. Don't know where v 3.10 came from - don't remember updating it, but may have. Couldn't find anything about a v3.10 in lots of searches on Acronis. I find no links for "this is THE latest ver of snapAPI for TI 2009. There are several links to some version in KBs, but many contain diff versions of snapAPI.
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Technically the one that comes with the last build is the most upto date build of snapAPI, others are available where people are suffering specific problems.
Having said that I can no longer find any links to snapAPI for 2009 either.
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