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USB to USB Backups dont work. 2012 is Bad, Very Bad!

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I have been a user of Acronis fr several versions and loved it. I wish I hadnt bought 2012 though.

In all my previous versions I have been able to back up a USB drive to a USB drive to store elsewhere.

WIth this version I cant get Acronis 2012 to do USB to USB backups. INternal drives will backup to a USB drive no problem. But if I try to run/create a job I get the follwoing error.

Operation with partition 'L:' was terminated.
Details:
Unable to create volume snapshot (0x70021)
Tag = 0xA5695862AAF8E63F
Failed to create the volume snapshot. (0x10C447)
Tag = 0x14181C22EF45B070
Unknown status. (0x9)
code = 6)
Tag = 0x2AACB7B2AB852AC
The handle is invalid (0xFFF0)
code = 80070006)
Tag = 0xBD28FDBD64EDB8BC

The drives are bothe fine with no errors and notihing has changed on the PC, in 2011 it worked fine in 2012 it doesnt.

I daren't use the clean-up as I have Disk Director Installed as well. I really wish I hadnt bought this I should have saved my money.

Anybody got any suggestions?

Thanks

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Hello Ian,

Thank you for reporting about the issue. I would like to help you with it.

Usually this error is related to the inability to create proper snapshot due to the technical conflict. There is no universal cause, and each situation must be investigated separately. We have an article in the KB which lists the possible reasons alongside with the solutions to it, it's here. Please follow the instructions mentioned, and let us know if the issue remains.

If it's present, please gather Acronis Info and share it with us here. These logs might show us the cause of the problem.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

I have done as you suggested but the out put file is 5 Meg and thts is zipped. It might be becuase I am using Disk Director as well.

Are there any specific bits I can post which might help?

Thanks

Was the issue of USB to USB backups ever solved? I have the same issue now backing up a USB attached Drobo to a USB WD 3gb disk.

Hello Martin,

Thank you for your post.

Please check the following article for the solution and if it did not help, attach this report to your post please, as well as letting me know if it is a partition or a file backup.

Let me know if you have additional questions please.

Thank you.

The articles did not help and I still get the same error every time I try to back up my USB attached Drobo to a USB attached WD 3gb MyBook using Partition mode. Here is the report file as requested.

Martin

Hello Martin,

Thank you for keeping us posted.

Unfortunately the file didn't get attached. Could you please send it to us directly? Please also specify the link to this thread either in the subject or in the body of the message.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!