Windows 7 - Acronis etc. "has stopped working" Windows will attempt to find a solution
I have installed the trial version of Acronis True Image Home 2010. When I try it run it, it does the initialization, then stops with the above error message. Interestingly, Windows can't create a system restore disk, although it can create a system image on an external drive. I don't know if this is related.

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Hello Brendan and Colin,
I'm sorry for the delayed response in this thread.
Let me assist you with this situation.
Colin, thank you very much for your suggestions! They are absolutely correct. Brendan, have you followed them, what are the results?
Generally, this situation (crash) can be caused by incorrect product installation also. So I would like to add the following to the recommendations above:
- Completely uninstall the product from your system (via Add or RemovePrograms option in Windows Control Panel)
- Install the product again
Also, could you please clarify, when exactly does the product crash? Could you please make screenshot with the error and send it to us?
If you are not familiar with making screen shots, please read the below step-by-step instructions.
- Get to the window which you want to make a screen shot of;
- Hit the (Alt+)PrintScreen button on your keyboard;
- Run Paint usually available in Start\Programs\Accessories or another graphics application;
- Choose Paste command in Edit menu;
- Save the result picture in JPEG format being preferable.
Please feel free to ask me if something is not clear for you in the instructions.
Best regards,
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