Recover
I want to recover a Daily Backup. The date I want to recover is November 16, 2013.
The problem I am having is when I select recover, it only shows September 22, 2013.
I looked on my backup files on my exterior backup storage unit, and it defenity shows November, 16, 2013 file from Acronis backup.
Any suggestions as to how I can recover the Acronis file that is on my backup device?
Thank you in advance for your assistance and help
HankL
- Anmelden, um Kommentare verfassen zu können
I tried this procedure earlier and a dialog box opens and all it say's "Searching for Versions". It does not Recover
Please advise
Thanks for response
Hank
- Anmelden, um Kommentare verfassen zu können
Hello again Hank,
sorry it is my fault, I missed one step:
right click on the required backup file => True Image => Archive => Recover
Please check if it works this way for you. If it doesn't, please validate the backup.
Thank you.
- Anmelden, um Kommentare verfassen zu können
How do I validate the backup
Hank
- Anmelden, um Kommentare verfassen zu können
Almost in the same way, Hank:
right click on the required backup file => True Image => Archive => Validate
Thank you.
- Anmelden, um Kommentare verfassen zu können
I followed your instructions and when I validate, it opens the full window of Acronis but the buttons "Backup Now" and Recover are greyed out and do not work when I select them
Hank
- Anmelden, um Kommentare verfassen zu können
Please post a screenshot here, so that I can suggest further steps.
- Anmelden, um Kommentare verfassen zu können
See attachment of Acronis greyed out after I select Validate
| Anhang | Größe |
|---|---|
| 150056-110461.jpg | 97.14 KB |
- Anmelden, um Kommentare verfassen zu können
Ok, and what happens if you hover mouse over the "backup now" and "recovery" buttons?
Have you already tried to select recovery (not validation) right clicking on the backup file?
- Anmelden, um Kommentare verfassen zu können
Could you please tell me how long you will be working today. Can I communicate with you tomorrow?
Attached is a picture of when I select Recover after I right click the file on my backup drive
Please advise
Thanks for your assistance
Hank
| Anhang | Größe |
|---|---|
| 150131-110464.jpg | 34.43 KB |
- Anmelden, um Kommentare verfassen zu können
Hello Hank,
I meant again right click on the required backup file => True Image => Archive => Recover
This action is supposed to open Acronis Backup Explorer window.
Does it work for you?
Thank you.
- Anmelden, um Kommentare verfassen zu können